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Managed SOC
A fully managed 24×7 Security Operations Centre. We monitor, detect and respond to threats across your assets and geographies, while managing your vulnerabilities, devices and dark-web exposure end to end.
Overview
Managed SOC: continuous monitoring, detection and response, run for you
A managed SOC is a Security Operations Centre you do not have to build, staff or keep awake at night. Baknet runs it for you around the clock, monitoring, detecting and responding to threats across your assets and geographies, while managing your vulnerabilities, devices and dark-web exposure end to end. The problem it solves is coverage. Attacks do not wait for office hours, and most organisations cannot justify a full in-house team on rotation, so real threats sit unseen for hours or days. Continuous eyes on your environment close that gap.
This service suits regulated and high-growth organisations that need enterprise-grade detection without the cost and complexity of standing up their own operation. Baknet holds a single line of accountability across security, data assurance, software QA and people, so monitoring, remediation and hardening are joined up rather than scattered across vendors. Our approach stays evidence-led: reproducible evidence behind each finding, fixes confirmed, one retest round included and daily updates on progress. Baknet is certified to ISO/IEC 27001 and ISO 9001 at firm level, so the way we handle your data and operate the service is independently audited.
What it includes
What it includes
24×7 Security Incident and Event Monitoring
We implement and tune a SIEM to monitor security incidents across multiple asset types and geographies, with real-time alerting and remediation. Log sources from across your estate are correlated in one place, so a signal that looks harmless in isolation is caught when it forms part of a wider pattern.
Vulnerability and Patch Management
We take on the full vulnerability lifecycle, from discovery through prioritisation to remediation and verification, focused on efficient fixing and minimising SLA breach. Rather than handing you a list and walking away, we drive issues to closure and track them against agreed targets.
Threat Intelligence and Dark Web Monitoring
We feed continuously evolving threat intelligence into your detections and monitor the dark web for your organisation’s credentials and intellectual property. When leaked access or targeting appears, you learn about it early, while there is still time to reset access and close routes in.
Security Devices Management
We manage security devices such as load balancers and firewalls end to end, along with cloud security measures such as access control lists. Keeping these controls correctly configured is where a great deal of real-world risk lives, and we hold them to a consistent standard so the perimeter you designed is the perimeter you actually have.
How we deliver
Delivering Managed SOC
A disciplined, repeatable path from onboarding to continuous improvement, with daily progress updates throughout.
01
Onboard and Instrument
Deploy and tune the SIEM, connect log sources across your asset types and geographies, and agree escalation runbooks with your team so everyone knows who does what when an alert fires.
02
Monitor 24×7
Our analysts handle round-the-clock event monitoring, correlation and real-time alerting, so signals are caught as they emerge rather than in yesterday’s logs.
03
Respond and Remediate
We triage the incident, remove false positives, drive the fix and manage the full vulnerability lifecycle against agreed SLAs by severity.
04
Report and Improve
Threat intelligence, dark-web findings and SLA trend reporting feed continuous tuning of detections, so the service gets sharper over time rather than noisier.
It is the same disciplined path we use across the practice. See how we work on How We Engage.
Business value
Why it pays off
Faster Detection
Continuous 24×7 monitoring cuts the time an intruder can operate unnoticed from long, quiet stretches to actionable minutes. The sooner a threat is seen, the smaller the damage it can do before it is contained.
Predictable Cost
You get enterprise-grade SOC capability at a fraction of the cost of building and staffing one in-house. Spending becomes a steady, budgetable subscription instead of unpredictable hiring, tooling and retention.
Early Warning
Dark-web and threat-intel monitoring surface leaked credentials and targeting before they are exploited. Knowing what attackers already hold lets you reset access and close routes in ahead of any intrusion.
SLA-Backed Hygiene
Vulnerability, patch and device management run against agreed SLAs, so security hygiene is measurable rather than best-effort. Every action is tracked and auditable, giving you clear accountability for what was fixed and when. Where the SOC surfaces a systemic gap, our Cyber Advisory team can help you address the root cause.
Someone is always watching, so your team does not have to be.
What you receive on every engagement
Daily Progress Updates
Severity-Rated Reporting
SLA Trend Reporting
One Included Retest
Questions, answered
Frequently asked
Do you work with our existing SIEM or bring your own?
Both. We can deploy and tune a new SIEM or take over monitoring on your existing platform, connecting log sources across every asset type and geography in scope.
What are your response SLAs?
SLAs are agreed per engagement by severity class, covering detection, notification and remediation targets, and are reported against transparently every month.
Is 24×7 coverage really continuous?
Yes. Analysts monitor around the clock from our service delivery HQ, with escalation runbooks agreed with your team during onboarding.
How does a managed SOC fit alongside our internal team?
It extends them rather than replacing them. We handle continuous monitoring and first response so your people focus on the decisions and changes that need internal context, with escalation paths agreed up front.
What does onboarding a managed SOC involve?
Onboarding begins with deploying and tuning the SIEM, connecting log sources across your asset types and geographies, and agreeing escalation runbooks with your team. We confirm severity classes, notification paths and who does what when an alert fires, so the service is operational with clear accountability from day one.
How do you handle our data and confidentiality?
Baknet is certified to ISO/IEC 27001 for information security and ISO 9001 for quality management at firm level, so our handling of your data is independently audited. We work under a signed agreement and NDA, and access is limited to the analysts assigned to your engagement.
What reporting and deliverables do we receive?
You receive daily progress updates, severity-rated reporting on incidents and vulnerabilities, and regular SLA trend reporting so hygiene is measurable over time. Reporting is agreed during onboarding and delivered on a transparent, repeatable cadence.
Do you manage vulnerabilities and patching, or only raise alerts?
We manage the full vulnerability lifecycle, from discovery and prioritisation through remediation and verification, not just alerting. Fixes are driven to closure and tracked against agreed SLAs, and one retest round is included so you have evidence that issues are genuinely resolved.
How is a managed SOC priced?
Pricing is scoped to your environment: the asset types, geographies, log volume and level of device and vulnerability management involved. Share your context and constraints and we will return a clear, obligation-free proposal, delivered as a steady subscription rather than unpredictable in-house cost.
Also in Cybersecurity: Security Testing · Cloud & AI Security · Cyber Advisory · Standards Compliance
Ready to hand over the night shift?
Share your context and constraints and we will return a clear, evidence-driven proposal for Managed SOC, with no obligation.