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Service vertical 03 · Specialised Software Quality Assurance
Software QA
Software that performs, survives failure and works for every user. Five specialised offerings, one accountable partner, evidence at every step.
Overview
Software quality that goes beyond bug-finding
Most teams can tell you whether a feature works. Far fewer can tell you whether it will hold up under a launch-day surge, recover cleanly when something fails, or work for every customer on every device. That gap is where reputations and revenue are lost. Baknet’s Software QA practice treats quality as a business outcome, not a checkbox, and covers the specialised testing that ordinary functional checks leave untested.
Every discipline ties back to a requirement, so testing tells a story your product and engineering leaders can act on rather than a list of disconnected defects. The work is delivered by certified, senior practitioners under one accountable partner, and backed by an organisation certified to ISO/IEC 27001 and ISO 9001. When quality has to be provable, that matters.
What we cover
Five specialised testing disciplines
Manual & Functional Testing
Structured, requirement-led testing that confirms the product does what it is meant to, across happy paths and the edge cases users actually hit. Reusable test cases and clear evidence mean you know exactly what was checked and why.
Performance Testing
Load, stress and endurance testing that proves your systems stay fast and available through campaigns, launches and seasonal peaks. We find the breaking point before your customers do, and show you where to invest to raise it.
Resilience Testing
Failure and recovery testing that proves your system comes back cleanly and meets its recovery objectives. Disaster recovery becomes something you have demonstrated, not something you hope will work on the day it is needed.
Accessibility Testing
Testing against WCAG so your product is usable by people with disabilities. Beyond meeting expectations and reducing legal exposure, this widens the audience who can actually use and buy what you have built.
Compatibility Testing
Verification across browsers, devices, operating systems and screen sizes, so every user gets a consistent experience rather than a broken one on the platform you did not test.
Why Baknet
Why organisations choose Baknet for software quality
Quality owned in one place
Functional, performance, resilience, accessibility and compatibility testing come from one team with a single point of ownership, and link to our security and data-assurance practices when a release needs all three at once.
Traceable evidence throughout
Every check ties back to a requirement and every result arrives with proof, so quality stays measurable and defensible rather than a matter of judgement.
Automation used judiciously
We automate the checks that earn their keep and hold on to human judgement where it counts, which gives you coverage that lasts instead of scripts that break.
Experienced people, sensible rates
A delivery model across the UK, UAE and India puts seasoned engineers and responsive turnaround within a budget that works.
One accountable team, evidence you can defend, and quality that holds release after release.
How we work
One disciplined path, from scope to evidence
We agree scope and acceptance criteria up front, design reusable test assets, execute with the right tooling and manual depth, and report defects with severity, impact and ownership. Every engagement includes a retest round, daily progress updates, and the results of the checks we ran. Where automation makes sense, we leave it behind so quality holds on future releases. Read more on How We Engage.
Questions, answered
Frequently asked
We already do functional testing. What are we missing?
Usually the non-functional side: how the product behaves under load, how it recovers from failure, and whether it works for every user on every device. Those are exactly the areas our performance, resilience, accessibility and compatibility services cover.
Can you work alongside our existing developers and QA?
Yes. We regularly extend in-house teams, plug specific gaps, or run an independent quality pass ahead of a major release. Our People practice can also provide dedicated engineers if you need ongoing capacity.
Do you provide test automation?
Yes, where it delivers lasting value. We build maintainable automated suites and integrate them into your pipeline so checks run on every change.
How do you report results?
As a severity-rated report tied back to requirements, with evidence of what was executed and clear recommendations on what to fix first.
How does an engagement start, and what do you need from us?
We begin with a short, obligation-free scoping conversation to understand your product, timelines and acceptance criteria. From there we agree the coverage matrix and the environments and access we will need, usually a test environment and the relevant requirements or user stories. You receive a scoped proposal before any work begins.
Which testing standards and frameworks do you follow?
Our functional work is requirement-led and traceable, accessibility testing is assessed against the WCAG guidelines, and performance and resilience testing are measured against agreed service objectives. We adapt recognised industry practice to your context rather than forcing a fixed template.
How do you keep our code and data confidential?
We work under NDA and handle your systems and data with care, using read-only or test environments wherever possible. As an organisation certified to ISO/IEC 27001 and ISO 9001, we apply documented controls to information security and quality throughout the engagement.
What do we receive at the end of an engagement?
A severity-rated report traced back to requirements, evidence of the checks executed, clear remediation priorities, and one included retest round to confirm fixes have worked. Where automation is agreed, you also keep the reusable suites we build.
How is pricing structured?
Each engagement is scoped to your product, coverage needs and timeline, then quoted as a clear, obligation-free proposal. There are no fixed packages, so you pay for the testing your release genuinely needs.
Ship your next release with confidence
Book a consultation and we will scope the right mix of testing for your product and timeline, and return a scoped, evidence-driven proposal.