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Accessibility Testing
Assurance that every user can use your product. Audited against WCAG 2.1 and 2.2, validated with real assistive technologies, and verified for keyboard-only and low-vision use.
Overview
Make sure every user can use your product, and prove it
An automated scanner passing does not mean a person using a screen reader can complete a purchase. Accessibility testing gives you assurance that every user can use your product: audited against WCAG 2.1 and 2.2, validated with the assistive technologies people actually rely on, and verified for keyboard-only and low-vision use. The result is not just a cleaner scan report but evidence you can stand behind in a tender, a complaint or a courtroom.
Baknet keeps a single line of accountability across security, data assurance, software QA and people, so accessibility is treated as part of quality rather than a late compliance chore. Our audits are carried out by certified, senior practitioners to the standards behind our ISO/IEC 27001 and ISO 9001 certifications. Findings can be reproduced, each fix is confirmed by re-audit, and one retest round is included.
What it includes
Four capabilities, one accountable service
WCAG 2.1 and 2.2 Compliance Audit
We assess every user journey systematically against the Web Content Accessibility Guidelines success criteria at your target level. Rather than a pass or fail sticker, you get a clear account of where you conform, where you do not, and what each gap means for a real user trying to complete a task.
Screen Reader and Assistive-Technology Testing
We validate compatibility hands-on with JAWS, NVDA and VoiceOver, not just automated scanners. This is where the difference between technically present and genuinely usable shows up, catching the mislabelled controls and broken reading orders that leave assistive-technology users stuck.
Keyboard Navigation Testing
Many people never touch a mouse. We check that every function is reachable and operable by keyboard alone, that focus is visible and logical, and that no interaction traps a user. If a journey cannot be completed without a pointer, we find it and say so.
Colour Contrast and Visual Accessibility
We verify contrast ratios, text sizing and visual clarity against the standard, covering the low-vision and colour-blind users who make up a large share of any audience. These checks also tend to improve legibility for everyone, on small screens and in poor lighting.
How we deliver
One defined path, from audit to evidenced conformance
Every audit runs the same disciplined way, with daily progress updates throughout, so nothing is a surprise when the report lands.
01
Audit Against WCAG
We work through each user journey systematically against the WCAG 2.1 and 2.2 success criteria at the conformance level you are aiming for, giving a structured baseline rather than a scattered list of observations.
02
Test with Real Assistive Technology
Hands-on validation with JAWS, NVDA and VoiceOver reveals what people actually experience, which automated tools cannot reproduce.
03
Verify the Non-Visual Paths
We confirm complete keyboard-only navigation, visible and logical focus, and contrast and visual-clarity checks against the standard.
04
Remediate and Certify
You receive prioritised fixes with practical developer guidance, then we re-audit to evidence conformance. Daily progress updates run throughout and one retest round is included.
It is the same disciplined path we use across the practice. See how we work on How We Engage.
Business value
Why Accessibility Testing pays off
Every User Served
Products usable by people with disabilities widen your addressable market and strengthen your brand. Customers who depend on assistive technology can complete the journeys that an inaccessible interface would otherwise close to them.
Legal Risk Reduced
WCAG conformance materially lowers exposure to ADA, EAA and equality-law claims. Documented conformance is evidence of due diligence should an accessibility complaint or audit ever arise, which is far cheaper than defending its absence.
Procurement Doors Opened
Accessibility conformance is increasingly mandatory in public-sector and enterprise tenders. Meeting the standard up front keeps your product eligible for contracts that now screen suppliers out on accessibility grounds before price is even discussed.
Better Experience for Everyone
Improvements in clarity, structure and contrast help all users, not only some. Cleaner navigation and readable content raise usability on small screens, in bright sunlight and under time pressure.
Inclusion by design, with conformance you can evidence.
What you receive on every engagement
Daily Progress Updates
Prioritised Remediation Guidance
Evidenced Conformance Statement
One Included Retest
Questions, answered
Frequently asked
Automated scanners already pass our site. Is that enough?
No. Automated tools catch only some WCAG issues; many can be found only through manual and assistive-technology testing. Real testing with JAWS, NVDA and VoiceOver, together with keyboard and contrast checks, finds the issues your users actually hit.
Which conformance level should we target?
WCAG 2.1 or 2.2 Level AA is the standard regulators, tenders and courts reference. We audit against your target level and tell you clearly where you stand, with each gap explained in terms of its effect on a user.
Can you provide a conformance statement for tenders?
Yes. After remediation and re-audit we document evidenced conformance you can present in procurement and legal contexts, backed by the reproducible findings behind it.
Will you help our developers fix the issues?
Yes. Findings come with prioritised, practical guidance so your team can remediate efficiently, and one retest round is included to confirm the fixes hold.
How long does an accessibility audit take?
It depends on the size of the product and the number of distinct user journeys in scope. Most audits run over a small number of weeks, with larger or multi-application programmes staged into phases, and you receive daily progress updates throughout.
What do you need from us to get started?
A clear picture of the product, the key user journeys and the conformance level you are aiming for, plus access to the environment we will test and a named point of contact. We confirm exactly what is required during scoping so nothing stalls once the audit begins.
Which standards and methodologies do you follow?
We test against the Web Content Accessibility Guidelines 2.1 and 2.2 at your target level, drawing on WAI-ARIA authoring practices and established manual and assistive-technology testing methods. Findings are mapped to the specific success criteria they affect so results stay traceable.
How do you keep our product and findings confidential?
Work runs under a mutual NDA, and our audits are carried out to the standards behind our ISO/IEC 27001 and ISO 9001 certifications, so evidence and reports are handled under audited, access-controlled processes. We collect only what the audit requires and return or securely dispose of sensitive material on closure.
How does this fit with our in-house team and other Baknet practices?
Accessibility testing sits within our wider Software QA practice and shares one line of accountability with our security, data assurance and people services. We work alongside your engineers rather than around them, and if you need extra hands to remediate at pace our People practice can supply them.
Also in Software QA: Manual & Functional Testing · Performance Testing · Resilience Testing · Compatibility Testing
Ready to prove your product is accessible?
Tell us about your product, your users and the conformance level you need to reach. You will receive a clear, evidence-driven proposal for accessibility testing, with no obligation.